Welcome to the Policyholder Services Center
Here you’ll find everything you need to manage your policy, submit requests, and get assistance from our team.
Submitting a Claim
Please refer to your policy documents for detailed instructions on how to submit a claim with your specific carrier. If you need assistance accessing your policy, our team is happy to help. Contact us at team@protexure.com.
Please contact us or email
4200 Commerce Court, Suite 102
Lisle, IL 60532-4557
Office: 630.799.2000
Fax: 440.333.3214
Email: team@protexure.com
Policyholder Requests
Easily access common policy request forms like COI, change of address, or additional insureds. You can submit the forms directly to your dedicated representative or email them to team@protexure.com, and our team will handle your request promptly.
Renewal Process
We make renewing your policy simple and convenient. You will be automatically contacted 90 days before your policy’s renewal date with all the details you need to review your coverage and submit payment. Our team will continue to follow up regularly up until your policy expiration date to ensure uninterrupted coverage.
Please Note: If your policy is with Cowbell, renewals are handled directly through Cowbell, not through Protexure.
Remit Payment by Check
Please make checks payable to Protexure Insurance/MPA and mail to:
Mailing Address:
Protexure Insurance
PO Box 773197
Detroit, MI 48277-3197
Overnight / Express Delivery:
Protexure Insurance
Attn: Accounts Receivable
4200 Commerce Court, Suite 102
Lisle, IL 60532-4557
Need Assistance?
If you have questions about your renewal, coverage options, or payment methods, please contact your dedicated representative or email team@protexure.com. Our team is happy to guide you through the process.
Ready to Get Started?
See how Protexure can help